Getting Started - How to Access Your Server

Our servers by default are accessible using SSH (secure shell). The easiest way to access them is using Putty (for Windows) or Terminal (for Mac/Linux).

Log into your control panel and get the IP and password of the server you're connecting to, then use the following to connect:

Protocol: SSH
IP: <available in the control panel>
Username: <available in the control panel>
Password: <available in the control panel>
Port: 22

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Alternatively the console is an emergency backup option that requires a browser supporting Java (such as Firefox or Safari, not chrome).

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