Can users schedule the backups?

At this time, there is no option for the users to schedule the backups. Backups are run every...

 Have you blocked any port on the virtual server by default?

Please note that there is no restriction on any ports from our end. We have not closed any...

 How can I change the hostname of my virtual server?

If you need to change the hostname of your server for any reason, you will have to contact us via...

 How do I reinstall the virtual server?

With SSD Nodes virtual servers you can reinstall any OS templates that we offer.To reinstall a...

 How many backup retention points do you keep?

Normally 7 daily backups are retained. The oldest backups are deleted as the new ones are...

 What does the backup include?

The backup includes all the data stored in your virtual server. It is stored as snapshots and...

 When is the backups run?

Snapshot backups are run every day around midnight UTC.